Courses Currently Offered by LDI

• Essentials of Leadership*
• Building an Environment of Trust
• Coaching for Improvement*
• Coaching for Success*
• Communicating and Listening
• Leading Change
• Leading High-Performance Teams
• Managing Performance Problems*
• Making Meetings Work
• Resolving Conflict
• Retaining Talent

Please note our class schedules are subject to change. Classes are held in the Lacey Annex Leadership Classroom in Hanford, unless otherwise indicated with an asterisk (*) as being held in our Selma facility conference rooms.

Essentials of Leadership* - This foundation course introduces a set of essential skills to meet both practical business needs and people’s personal needs. Learners acquire a set of proven interaction skills and discover their role as a catalyst leader - a leader who inspires others to act. *This course is a prerequisite for all other courses.

Building an Environment of Trust - Leaders learn how to avoid the trust breakers and take action to create an environment in which people take risks, identify and solve problems, and work together to create and sustain high levels of trust.

Coaching for Improvement* - This course helps leaders conduct effective improvement discussions and provide the feedback and ongoing support people need to improve performance. *Coaching for Success is a prerequisite for this course.

Coaching for Success* - Leaders learn a proven coaching process to ensure they identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until desired outcomes are achieved. *This course is a prerequisite to Coaching for Improvement and Managing Performance Problems.

Communicating and Listening - This course is designed to equip participants with the skills they need to communicate clearly and listen carefully.

Leading Change - Leaders learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes while helping others overcome their resistance to change.

Leading High-Performance Teams - This course provides team leaders with tools and skills to support their team’s growth.  Leaders learn to diagnose behaviors and conditions that limit team performance. Leaders learn ways to assess team strength and weakness, and how to coach and provide reinforcement for high performance and continuous improvement.

Making Meetings Work - This course helps leaders save time and resources by leading meetings that support business needs, by learning how to plan, facilitate and lead follow-up meetings to ensure that there is a payoff for the time invested in meetings.

Managing Performance Problems* - This course builds leaders’ skills in handling chronic performance or work-habit problems or serious misconduct. They learn how to document the problem and explain what the employee must do to address it. *Coaching for Success and Coaching for Improvement are prerequisites for this course.

Resolving Conflict - This course teaches leaders how to recognize that a conflict is escalating and minimize damage by using the most appropriate resolution tactic.

Retaining Talent - Leaders learn to identify what it takes to keep employees happy and satisfied, and how to conduct “quick check” discussions critical for retaining valuable employees.

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