Services
Facilitators
Leadership Development Institute
Darla Phelps
Director, Leadership Development Institute
After 28 years as Human Resources Director in the Adventist Health system, Darla is now the full-time Director of LDI. She is a Master Trainer for DDI’s Learning Systems.
In the Human Resources role, she was convinced that to be an effective people leader one must acquire the knowledge and skills to establish good interpersonal work relationships and to spark action in others. Her enthusiasm in developing the LDI as an avenue to enhance development of Adventist Health Central Valley Network leaders has helped others realize their role as catalyst leaders.
Angela Baumeister
Leadership Development Educator
Angela is a full-time facilitator for LDI’s leadership classes. She has a Master’s of Arts in Industrial/Organizational Psychology. She delivers training courses, evaluates and incorporates feedback from class participants for continuous improvement as well as assesses and identifies continued needs for program development. Angela has been part of the Adventist Health team since October 2008.
She has an inherent passion for performance improvement with individuals, teams and organizations -- with over 10 years experience in the training and development process from conducting needs assessment, developing, implementing and evaluating training solutions in a variety of business environments and cultures.
Brett Bissell
Human Resources Manager
Brett has held a position in Human Resources since 2005. Before becoming Human Resources Manager, he worked as the Central Valley Network’s Recruiter. Brett is completing his Master’s in Business Administration and has been a DDI Facilitator since 2008.
Brett enjoys working with others who are interested in developing their leadership skills and have the desire to better themselves through education. He believes LDI is a powerful program and has witnessed first hand Adventist Health’s positive results. He believes community and business leaders will also see a significant return on investment from attending the program.
Carol Cabral
Director, Patient Relations/Risk
Carol has held roles in healthcare for the last 21 years beginning in laboratory administration, transitioning from the role of coordinator for Quality Risk Management Compliance to her current role as Patient Safety Officer and Risk Management.
In her current role, she is involved with the patients and their families when the outcome to their care may not be what was expected. This allows her to work with all care providers in performance improvement and patient safety activities. Facilitating the LDI classes has given her opportunities to be proactive in risk management and patient safety efforts, as well as sharing lessons learned with staff to enable them to be guardians of patient care.
Randy Dodd
Vice President, Business Development & Strategic Planning
As the Vice President for Business Development and Strategic Planning, Randy investigates, reviews and analyzes new business opportunities and existing business performance for our network. He also facilitates our strategic planning process that helps guide the overall direction of the Central Valley Network.
He thoroughly enjoys teaching and helping others discover new ideas. Randy also finds that as he teaches, he also learns. LDI is a tremendous commitment to our employees demonstrating our values of continuous improvement and personal growth and I am proud to be a part of this process. The strength of our organization, as with any organization, is found in the strength of our people.
K.C. Fowler
Associate Vice President, Foundation
K.C.’s areas of responsibility include working with volunteers, seeking philanthropic support for Adventist Health’s hospitals and clinics in the Central Valley, and providing administrative oversight for marketing and community relations efforts. He developed the curriculum for, and regularly team teaches Living Our Vision, a course in customer service techniques for new employees of Adventist Health Central Valley Network.
Recognized nationally as a master communicator, K.C. brings decades of competitive and performance experience in communications to his role as a facilitator for the Leadership Development Institute. A certified DDI Facilitator, he brings his passion for developing new leaders, and strengthening leaders with more experience, to each class he facilitates.
Laurie P. Frye
Director, Quality Improvement
Not letting the moss grow on this rolling stone, Laurie has had experiences in many aspects of healthcare. Starting with being the daughter of a nurse, over the past 20+ years she has also had positions in the following areas in healthcare: Radiologist Technologist, Information Technology Consultant, Business Development for Clinical Service Lines, Clinical Outcomes Program Manager, Wound & Ostomy Program Manager and most recently the Director of Quality Improvement for several organizations. She is a Certified Facilitator for DDI’s Learning Systems.
Laurie considers herself a “perpetual student” and thoroughly enjoys teaching as well as learning from the class members. As much as possible, she’d like to help contribute to the growth of Adventist Health Central Valley Network through the development of its current and future leaders with the expert content of the LDI Courses. Thank you for allowing me the opportunity to serve.
Tammy Gonzales
Director, Materiel Management
After a short experience in the supply chain, Tammy worked in Patient Billing, Reimbursement, Cash Collections, Human Resources and Information Technology. Tammy returned to her love of the supply chain, which mixes service to customers through the supply chain and cost control including negotiation strategies.
Being certified as a DDI Facilitator in 2008 combined with varied business experience, Tammy brings a wealth of knowledge to the LDI classes. She is convinced that lifelong learning is essential to good leadership. With a genuine love for people, she is ecstatic to watch others learn and grow by applying the skills and techniques introduced to everyday professional and personal situations.
Timothy Haydock
Manager, Budget & Productivity
Working closely with our organization’s managers, directors and executives, Tim develops and manages the budgets for all of AHCVN and provides tools and support to help our leaders achieve their goals. He has a Master’s degree in Accounting & Financial Management and has been a part of the Adventist Health team since 2006.
Tim feels strongly that simply being granted a leadership title does not mean that one is, or ever will be, a great leader of others. Rather, he feels, leadership is developed through effective communication and excellence in our actions–things that all leaders should strive to achieve through continuous focused improvement. Our community depends on our organization to be excellent in everything we do, beginning with leadership, and Tim is grateful for the opportunities that he has as a LDI facilitator to share the leadership tools that will help ensure that AHCVN is never anything less.
Kristen Johnson
Associate Vice President, Nursing
Kristen has been a registered nurse for 25 years and currently oversees clinical operations of Emergency, ICU, Medical-Surgical, Women’s Services, Cardio-pulmonary and Nursing Supervision Departments at Adventist Health Central Valley Network.
In leadership roles, Kristen has learned that leaders are all “a work in progress” and believes we all learn something new every day. One aspect of the leader role Kristen loves is growing others. Facilitating LDI classes is an excellent way to fulfill this, and also improve leadership skills, which in turn improves the organization and business as a whole.
Doris Tetz Garcia
Associate Vice President, Human Resources
Doris oversees all aspects of Human Resources and Employee Health for Adventist Health Central Valley Network. She has a Master’s of Science in Human Resources and is nationally certified as a Senior Professional in Human Resources through the Society in Human Resources Management. Doris also serves as a Senior Examiner for the California Council for Excellence. She has been a facilitator for DDI since 2007.
Before entering the healthcare field, Doris studied to teach English at the high school level. Through this process, she developed a love of learning, teaching and coaching. After entering the business world, she learned that many of the knowledge, skills and abilities required to be a successful leader are areas of developmental need in many members of the workforce. Working in HR and through facilitating LDI classes, she has seen the exponential growth a leader can have when armed with the right toolkit.
Sarah Wright
Director, Education Services
Sarah provides up to the minute and ongoing learning opportunities for nursing staff to ensure continued needs are addressed.
In meeting our B3 Vision, facilitating LDI classes allows Sarah to participate in developing the best place to work. It is her mission and passion to provide learning and growing opportunities for those interested and motivated to learn. Facilitating LDI classes has enabled her to grow both personally and professionally.
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